Forgotten Password or Username

It happens to us all.  A computer crash or update happens and we find ourselves without our passwords and login information.  What to do?

If you have forgotten your password for our informational site, you can request a reminder email.  As long as the email address or username we have on file for you is correct, you will be emailed with a link that will enable you to complete the login process.  You can also email us if you continue to have login issues.

Our CAAPS billing system, which is a completely separate site, also allows you to automatically recover lost login credentials with a “forgot password” link.  This also serves as a good reminder of the importance of keeping your email information current with our agency, so that you are never locked out of either site.  You can update your email address easily by emailing Kim Walker.