FPD - Districts of CO & WY - Vacancy Announcements - Computer Systems Administrator

POSITION ANNOUNCEMENT:  COMPUTER SYSTEMS ADMINISTRATOR – CHEYENNE WYOMING

The Office of the Federal Public Defender for the Districts of Colorado and Wyoming is embarking on an exciting new journey. Effective August 25, 2025, the Wyoming Branch Office will separate from the Colorado office and become the first Office of the Federal Public Defender for the District of Wyoming. The new office seeks a full-time Computer Systems Administrator to manage its day-to-day IT operations. The person hired for this position will receive training in the duties of this position in the months that precede the new office opening.

Federal Public Defender Offices operate under authority of the Criminal Justice Act (18 U.S.C. § 3006A) to represent individuals who are prosecuted in our federal courts and unable to afford counsel. We are committed to serving the distinct needs of these individuals with a diverse group of dedicated professionals who collaborate with, listen to, and advocate on behalf of one another. We welcome and value individuals of any race, color, religion, ethnicity, national origin, sexual orientation, gender, gender identity or expression, disability, age, veteran status, and other status protected by law. Click here for more information about our offices.

Job Description. The Computer Systems Administrator (CSA) has line responsibility for providing technical and end-user support for all IT-based systems, and for performing or coordinating all automation support services necessary for the successful operation of IT-based systems. Primary responsibilities include Local Area Network (LAN) and IT management support, administrative support, and litigation support.

Local Area Network (LAN) and IT Management Support

• Performs hardware maintenance (i.e. building and deconstructing servers), installs and configures networks and drivers, completes firmware updates, and troubleshoots IT concerns.
• Restores and reconstructs damaged databases.
• Maintains back-up infrastructure and disaster recovery solutions to include environmental monitoring, including using enterprise tools to manage, monitor, and secure local server environments.
• Performs desktop hardware installation and support.
• Assists in procurement of office automation equipment and conducts site surveys to prepare for installation of computer equipment, computer networks, and associated data communications facilities.
• Manages and maintains third-party applications in conjunction with vendor support.
• Acts as point of contact for technical issues and serves as an escalation point for problems requiring national IT support.
• Responds promptly and professionally to user support needs, inquiries, and requests, including

• o tracking incidents of service desk tickets;
• o organizing/leading office projects that require IT assistance;
• o assisting with meetings, training sessions, and audio-visual setups; and
• o providing IT orientation to new employees and provisioning equipment for onsite or remote workers.

See the full job description, how to apply, and more at https://www.cofpd.org/employment/wyoming/csa/